If you receive an item with imperfections or that does not meet your expectations, please reach out to us. We ensure that all our gloves are new and that natural leather may show marks that don't affect the functionality. Our goal is to provide satis
We stand by the quality of our gloves, but if you encounter any defects or premature wear, such as splitting at the seams, overall discomfort, etc. we operate under a 180-day warranty that covers these issues. You can contact us to arrange support at
Yes, exchanges are possible. If you need to exchange an item, we will create a new order for the item you wish to receive and send a return label for you to return the original item. Once we've confirmed that you've shipped back the item for exchange
If your order is late or hasn't shipped yet, and especially if it was made through Facebook or Instagram where order confirmation messages sometimes glitch, please contact our customer support. We will offer you alternate options such as sending you
To initiate a return, please reach out to us with the details of the item you wish to return. We will be glad to assist you throughout the process. Once your return request is received, we will send you a return label via email. Please ensure that th